Job Description
Join our dynamic team and enjoy the security of weekly pay! Premiere Staffing Solutions is urgently hiring motivated Customer Service Representatives in Dallas, TX. This is your opportunity to launch a rewarding career with competitive benefits, flexible scheduling, and immediate start dates. We value professionalism and growth – apply today to join a company that invests in its people!
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve billing issues and process orders accurately
- Collaborate with team members to ensure seamless service delivery
- Maintain detailed records of customer interactions and transactions
- Meet performance metrics including response time and resolution rate
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent required; associate degree preferred
- 1+ years customer service experience in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Proficiency with CRM software and Microsoft Office Suite
- Excellent verbal/written communication abilities
- Ability to work flexible shifts including evenings and weekends
- Positive attitude and commitment to customer satisfaction