Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors! Baltimore City Medical Center is urgently seeking a professional Receptionist to deliver exceptional customer service in our fast-paced environment. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth. If you're a detail-oriented communicator with a passion for healthcare, apply today to become the welcoming face of our facility!
Responsibilities
- Manage high-volume front desk operations including patient check-in and appointment coordination
- Handle incoming calls and direct inquiries to appropriate departments
- Maintain accurate patient records and electronic filing systems
- Process incoming/outgoing mail and manage office supplies inventory
- Coordinate visitor access and ensure security protocols are followed
- Assist with administrative tasks including scheduling and data entry
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 2 years experience in receptionist or customer service role
- Proficiency in Microsoft Office Suite and electronic medical records systems
- Exceptional communication skills with multilingual abilities a plus
- Ability to multitask in high-pressure healthcare environments
- Strong organizational skills and attention to detail