Job Description
Immediate Hire Opportunity in Columbus, OH! Join our dynamic team as an IT Support Specialist and start making an impact right away. We're seeking a tech-savvy professional to resolve system issues, maintain network infrastructure, and deliver exceptional user support. This direct-hire position offers competitive compensation and rapid onboarding. If you're ready to hit the ground running, apply now!
Responsibilities
- Diagnose and resolve hardware/software issues across 150+ workstations
- Deploy and manage Windows 10/11 enterprise environments
- Implement cybersecurity protocols and security patches
- Provide Tier 2/3 support for Microsoft 365 and cloud services
- Document technical procedures and maintain asset inventory
- Collaborate with vendors for equipment procurement and maintenance
- Train staff on new technologies and security best practices
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA A+/Network+ or equivalent certifications required
- Expertise in Active Directory, Group Policy, and SCCM
- Strong knowledge of Azure AD and Microsoft 365 administration
- Experience with helpdesk ticketing systems (ServiceNow preferred)
- Excellent troubleshooting skills with Windows OS and networking
- Ability to work flexible hours including occasional on-call duties