Job Description
Start your career TODAY with TechCorp Solutions! We're urgently hiring for immediate full-time positions in Dallas, TX. Join our dynamic team and make an immediate impact in the tech industry. Don't miss this opportunity to grow your career while serving cutting-edge clients across North Carolina and beyond. Apply now and begin your new role within 48 hours!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/Linux systems
- Manage user accounts and permissions across enterprise environments
- Document IT processes and maintain service desk tickets
- Collaborate with cross-functional teams on infrastructure projects
- Conduct security audits and implement best practices
- Train end-users on new technologies and systems
Qualifications
- 2+ years of IT support or helpdesk experience
- CompTIA A+ or Network+ certification required
- Proficiency in Windows 10/11 and Active Directory
- Strong troubleshooting skills for network connectivity issues
- Experience with ServiceNow or similar ticketing systems
- Excellent communication and customer service abilities
- Ability to work flexible hours including weekends if needed
- Valid driver's license and reliable transportation