Job Description
We are looking for a motivated and energetic Entry Level Customer Service Representative to join our growing team in Oklahoma City. This is an excellent opportunity for individuals looking to launch their career in a professional environment with a competitive salary and comprehensive benefits package.
Why Join Us?
- Competitive hourly pay starting at $16.00.
- Comprehensive training program provided.
- Opportunities for rapid career advancement.
- Modern office environment in downtown OKC.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues to ensure high satisfaction levels.
- Process customer orders, returns, and refunds accurately.
- Update customer information and maintain accurate records in our CRM system.
- Collaborate with sales and technical teams to solve complex problems.
- Meet daily and monthly performance targets.
Qualifications
- High school diploma or equivalent (GED).
- Previous customer service or sales experience is a plus, but not required.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Basic computer proficiency and typing speed.
- Ability to work flexible hours, including evenings and weekends.