Job Description
Join our award-winning medical team as a Front Desk Receptionist! We're seeking a polished professional to be the first point of contact for our high-volume practice. This urgent opportunity offers immediate start with competitive benefits and growth potential. Perfect for detail-oriented individuals passionate about patient experience.
Responsibilities
- Manage patient check-in/check-out with efficiency and warmth
- Answer multi-line phone system and triage calls appropriately
- Schedule appointments and manage complex calendar systems
- Process insurance verifications and collect co-pays
- Maintain accurate patient records in EHR system
- Coordinate with medical staff for seamless patient flow
- Handle confidential information with HIPAA compliance
Qualifications
- Minimum 2 years receptionist/front desk experience
- Proficiency in medical scheduling software (e.g., Epic, Athena)
- Exceptional communication and conflict resolution skills
- Strong attention to detail with data entry accuracy
- Ability to multitask in fast-paced environment
- Professional appearance and positive demeanor
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required