Job Description
Join our dynamic team at Peak Performance Solutions! We're urgently seeking passionate individuals for part-time customer specialist roles in Wichita, KS. Enjoy competitive pay, flexible scheduling, and growth opportunities in a fast-paced environment. Perfect for students, career changers, or those seeking supplemental income. Apply today and become part of our award-winning customer experience team!
Responsibilities
- Deliver exceptional customer service via phone, email, and chat channels
- Resolve product inquiries and technical issues efficiently
- Process orders and maintain accurate client records
- Collaborate with cross-functional teams to enhance service quality
- Identify upsell opportunities to drive revenue growth
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Strong problem-solving and communication skills
- Proficiency with CRM software and MS Office Suite
- Ability to work evenings/weekends (flexible schedule)
- Positive attitude with client-focused mindset
- Basic knowledge of retail/service industries