Job Description
Are you a dedicated professional looking for part-time opportunities in Jacksonville, FL? Apex Solutions Inc. is urgently hiring motivated individuals to join our growing customer service team.
As a Part-Time Customer Service Representative, you will be the voice of our brand, ensuring our clients receive top-tier support. We value flexibility, hard work, and a positive attitude. If you are ready to advance your career in a dynamic environment, apply today!
Why Join Us?
- Competitive hourly pay ($15.00 - $20.00).
- Flexible scheduling to fit your lifestyle.
- Opportunities for professional growth and advancement.
- Supportive and inclusive work culture.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Accurately enter and maintain customer data in our CRM systems.
- Provide product information and explain billing procedures clearly.
- Collaborate with team members to improve service processes.
- Handle escalated tickets with patience and professionalism.
Qualifications
- High School Diploma or GED equivalent.
- Previous customer service experience is a plus but not required.
- Strong computer literacy and typing skills.
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including evenings and weekends.
- A reliable internet connection and home office setup (if remote).