Job Description
Join our dynamic team at TechSprint Solutions in Colorado Springs! We're urgently hiring an IT Support Specialist to fill an immediate opening. This is your chance to launch your career with a forward-thinking company offering rapid career growth and competitive benefits. If you're ready to hit the ground running and make an immediate impact, apply today!
Responsibilities
- Provide rapid technical support for hardware, software, and network issues
- Manage and resolve helpdesk tickets with SLA-driven urgency
- Deploy and configure IT infrastructure in fast-paced environments
- Document processes and maintain technical knowledge base
- Collaborate with cross-functional teams on system integrations
- Implement cybersecurity best practices for daily operations
Qualifications
- 2+ years of hands-on IT support experience
- CompTIA A+/Network+ certification or equivalent
- Proficiency in Windows/macOS troubleshooting
- Experience with cloud services (AWS/Azure)
- Ability to prioritize tasks under tight deadlines
- Strong written and verbal communication skills
- Valid Colorado driver's license (required for occasional site visits)