Job Description
Join our dynamic team at TechSolutions Inc. in Fort Worth, TX, where innovation meets opportunity! We're urgently hiring an IT Support Specialist to start immediately. This is your chance to launch your career with a forward-thinking company offering competitive benefits and growth potential. Don't miss this limited-time opportunity to make an impact from day one!
Responsibilities
- Provide on-site and remote technical support for hardware/software issues
- Install, configure, and maintain network infrastructure
- Resolve user tickets with exceptional problem-solving skills
- Document IT procedures and maintain knowledge base
- Collaborate with cross-functional teams on system implementations
- Conduct regular system audits and security updates
- Train employees on new technologies and best practices
Qualifications
- Associate's degree in IT or equivalent certification (CompTIA A+, Network+)
- 2+ years of IT support experience in Windows/macOS environments
- Proficiency in networking fundamentals and cloud services (AWS/Azure)
- Strong troubleshooting and diagnostic abilities
- Excellent communication and customer service skills
- Ability to work independently and prioritize urgent tasks
- Valid Texas driver's license for occasional on-site visits