Job Description
Join our dynamic team as an IT Support Specialist in Louisville, KY! We're urgently hiring for a direct hire position to support our growing tech infrastructure. This is your chance to make an immediate impact in a fast-paced environment where innovation meets excellence.
At TechSolutions Inc., we empower businesses with cutting-edge technology solutions. As our newest IT Support Specialist, you'll be the backbone of our operations, ensuring seamless digital experiences for our clients and internal teams. If you're passionate about problem-solving and thrive in urgent hiring scenarios, apply now!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Deploy and configure cloud-based solutions (AWS, Azure)
- Implement cybersecurity protocols and threat mitigation strategies
- Document technical processes and maintain knowledge base
- Collaborate with cross-functional teams on IT infrastructure projects
- Monitor system performance and optimize operational efficiency
Qualifications
- Bachelor's degree in IT, Computer Science, or related field
- 3+ years of hands-on IT support experience
- Certification in CompTIA A+/Network+ or equivalent
- Proficiency in Windows Server administration
- Strong analytical and troubleshooting skills
- Excellent communication and client-facing abilities