Job Description
Immediate Opening: Join TechNova Solutions Today!
We're urgently hiring an IT Support Specialist to join our dynamic team in Arlington, VA. This is your chance to launch your career with a forward-thinking tech company offering competitive compensation, comprehensive benefits, and growth opportunities. If you're ready to hit the ground running, apply now!
Why TechNova Solutions?
- Industry-leading training programs
- Modern collaborative work environment
- Clear career advancement paths
- Immediate start date available
Responsibilities
- Provide Tier 2 technical support for hardware/software issues
- Manage and troubleshoot network infrastructure
- Implement cybersecurity protocols and best practices
- Document IT processes and maintain knowledge base
- Collaborate with cross-functional teams on tech initiatives
- Monitor system performance and proactively address issues
- Train end-users on new technologies
Qualifications
- 3+ years of IT support experience
- CompTIA A+/Network+ certification required
- Proficiency in Windows Server administration
- Strong troubleshooting and problem-solving skills
- Excellent written and verbal communication
- Experience with helpdesk ticketing systems
- Ability to work independently with minimal supervision
- Valid US driver's license (for occasional site visits)