Job Description
Are you looking for flexible hours in the heart of New York?
Apex Digital Solutions is urgently hiring a dedicated Part-Time Customer Support Specialist to join our growing team. We value efficiency, empathy, and a customer-first approach. This role is perfect for students or professionals seeking a side hustle in a dynamic corporate environment.
Why Join Us?
- Competitive hourly rate.
- Flexible scheduling to fit your lifestyle.
- Opportunity for growth within the company.
Apply today to start your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a timely manner.
- Resolve product or service issues and provide accurate information.
- Process customer orders, returns, and refunds efficiently.
- Maintain a high level of confidentiality and professionalism.
- Collaborate with the sales and technical teams to improve service delivery.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and CRM software.
- Ability to work independently and manage time effectively.