Job Description
Are you looking for urgent part-time jobs in Detroit, MI?
Apex Support Solutions is currently hiring immediately for a dedicated Customer Service Representative. Join a growing team that values flexibility, professional growth, and a positive work environment.
We offer a competitive hourly wage and a schedule that works for you.
Responsibilities
- Handle high-volume customer inquiries via phone and email with a focus on resolution.
- Assist customers with product information, troubleshooting, and account inquiries.
- Document all interactions accurately in our CRM system.
- Collaborate with team leads to improve service quality and customer satisfaction scores.
- Maintain a professional and friendly demeanor during all interactions.
Qualifications
- High School Diploma or equivalent required.
- Previous experience in customer service or call center environments is preferred.
- Excellent verbal communication skills and a patient, problem-solving attitude.
- Basic computer proficiency and typing speed of 40+ WPM.
- Reliable internet connection and a quiet workspace.