Job Description
We are urgently hiring for Part-Time positions in Baltimore, Maryland!
Are you looking for a flexible job with a team that values your time and skills? Apex Solutions is currently seeking dedicated individuals to join our growing customer support team. This is a fantastic opportunity for those seeking immediate work and a supportive work environment.
In this role, you will be the face of our company, ensuring our clients receive top-tier service and support. If you are organized, friendly, and ready to start immediately, we want to hear from you.
Responsibilities
- Greet and assist customers via phone, email, and in-person with a professional and friendly demeanor.
- Answer incoming inquiries regarding products, services, and account information.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Resolve customer complaints and escalate issues to management when necessary.
- Maintain a clean and organized workspace, including filing and data entry.
- Collaborate with team members to achieve daily sales and service goals.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service or retail experience is a plus but not required.
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Reliable transportation is a must.
- Flexibility to work evenings and weekends as required.