Job Description
We are urgently hiring for a dedicated Night Shift Customer Service Representative to join our team in San Francisco, Texas.
Looking for an immediate start? We are seeking motivated individuals to provide exceptional support during the night hours. If you thrive in a fast-paced environment and want to make an impact, apply today!
Key Benefits:
- Immediate Start Dates: Start earning quickly.
- Shift Differential: Earn up to $25/hour for night shifts.
- Modern Environment: Work in a supportive, tech-forward team.
Responsibilities
- Answer high-volume incoming calls and emails with a professional and empathetic tone.
- Resolve customer inquiries, complaints, and technical issues efficiently.
- Process orders, returns, and account updates accurately using CRM software.
- Document all customer interactions and transactions in the system.
- Collaborate with day-shift supervisors to ensure seamless service continuity.
Qualifications
- High School Diploma or GED required.
- Previous customer service or call center experience is preferred but not mandatory.
- Strong typing skills and basic computer proficiency (Microsoft Office, Email).
- Must be available to work full-time night shifts, including weekends and holidays.
- Excellent verbal communication and active listening skills.