Job Description
Join our dynamic team immediately! TechSolutions Inc. is urgently seeking a skilled IT Support Specialist to join our Las Vegas headquarters. As a key member of our IT department, you'll ensure seamless operations for our growing tech infrastructure while delivering exceptional user experiences.
We offer competitive compensation, comprehensive benefits, and a collaborative environment where innovation thrives. This is a rare opportunity to make an immediate impact in a fast-paced setting. Don't miss your chance to accelerate your career with industry leaders!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Deploy, configure, and maintain Windows/macOS workstations and servers
- Manage Active Directory, Azure AD, and cloud infrastructure (AWS/Azure)
- Implement cybersecurity protocols and conduct vulnerability assessments
- Document IT processes and create technical documentation
- Collaborate with cross-functional teams on system upgrades and migrations
- Monitor system performance and proactively resolve technical issues
Qualifications
- 3+ years of hands-on IT support experience in enterprise environments
- CompTIA Security+ or equivalent cybersecurity certification required
- Expertise in Microsoft 365, Active Directory, and cloud platforms
- Strong troubleshooting skills for network connectivity and system errors
- Experience with ServiceNow or ITSM platforms preferred
- Ability to work flexible hours including occasional on-call duties
- Excellent communication skills and customer service aptitude