Job Description
Immediate Start: Part-Time Technical Support Specialist
Apex Innovations is seeking a detail-oriented and tech-savvy individual to join our team as a Part-Time Technical Support Specialist. If you are looking for a role with an immediate start in Las Vegas and want to work in a modern, fast-paced environment, this is your chance to shine.
Why Apply?
- Flexible Schedule: Enjoy a work-life balance with part-time hours.
- Immediate Hiring: Start contributing to our team from day one.
- Growth Opportunities: Potential for career advancement within the IT sector.
We are looking for someone who is proactive, reliable, and eager to solve technical challenges.
Responsibilities
- Resolve Technical Issues: Diagnose and troubleshoot hardware and software problems for clients.
- Provide Customer Support: Assist users with technical inquiries via phone, email, and in-person.
- System Maintenance: Perform routine checks and updates on office systems and networks.
- Documentation: Maintain accurate records of support tickets and technical resolutions.
- Network Assistance: Help configure and maintain local area networks (LAN) and Wi-Fi setups.
- Vendor Coordination: Liaise with external vendors for hardware repairs and software licensing.
Qualifications
- Experience: Previous experience in technical support or IT helpdesk is preferred.
- Education: High school diploma or equivalent required; Associate degree in IT is a plus.
- Technical Skills: Proficiency in Windows and Mac operating systems, and basic networking knowledge.
- Communication: Strong verbal and written communication skills to interact with diverse teams.
- Availability: Must be available to work part-time hours (approx. 20-30 hours per week).