Job Description
Immediate Opportunity in Fort Worth! TechSolutions Inc. is urgently seeking a dynamic IT Support Specialist to join our growing team. This direct hire position offers competitive compensation, comprehensive benefits, and rapid career growth in a cutting-edge environment. If you're passionate about technology and thrive in fast-paced settings, apply now!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network systems
- Implement and maintain cybersecurity protocols to protect company assets
- Collaborate with cross-functional teams to resolve complex IT issues
- Document all technical procedures and maintain updated knowledge bases
- Monitor system performance and proactively address potential vulnerabilities
- Train end-users on technology best practices and security protocols
Qualifications
- 3+ years of IT support experience with strong Windows/OS troubleshooting skills
- CompTIA Network+ or Security+ certification required
- Proficiency in cloud platforms (AWS/Azure) and virtualization technologies
- Excellent problem-solving abilities with customer service orientation
- Strong documentation and communication skills
- Ability to work independently and manage multiple priorities