Job Description
We are currently expanding our team and are urgently hiring for Entry-Level Customer Service Representatives in North Carolina!
Do you want to kickstart your career with a company that offers immediate start opportunities and comprehensive training? We are looking for motivated individuals who are ready to take on a dynamic role in a fast-paced environment. No prior experience is required—we will teach you everything you need to know.
Join a supportive team where your growth matters. Apply today to secure your spot!
Responsibilities
- Manage high-volume inbound and outbound customer inquiries via phone, email, and chat.
- Assist customers with product information, account details, and troubleshooting.
- Resolve customer complaints and issues professionally and efficiently.
- Document all customer interactions accurately in our CRM system.
- Collaborate with team leads to meet daily and weekly performance targets.
- Stay updated on product knowledge and company policies.
Qualifications
- High School Diploma or GED is required.
- Basic computer literacy and typing skills are essential.
- Strong verbal and written communication skills.
- A positive attitude and a genuine desire to help others.
- Ability to work flexible hours, including evenings and weekends.
- Reliable internet connection for remote work options.