Job Description
We are currently hosting an urgent hiring event to fill multiple Customer Service Representative positions across our locations in Washington, DC and Georgia. If you are seeking a stable career with excellent benefits and a supportive team, we want to hear from you.
Why Choose Apex Staffing Solutions?
- Immediate Start: Onboarding begins as soon as this week.
- Competitive Pay: Earn between $20.00 and $30.00 per hour based on experience.
- Benefits Package: Comprehensive health, dental, and vision insurance available after 90 days.
- Professional Development: Ongoing training and clear pathways for career advancement.
- Work-Life Balance: Flexible scheduling options available.
Responsibilities
Handle a high volume of inbound and outbound customer inquiries via phone and email with professionalism.Resolve customer issues and complaints efficiently while maintaining a positive brand image.Process applications and maintain accurate, up-to-date records in our CRM database.Collaborate with cross-functional teams to ensure seamless service delivery.Participate in daily stand-up meetings and provide feedback on process improvements.Identify trends in customer feedback to help shape our service strategies.
Qualifications
High school diploma or equivalent (Associate’s degree or higher is a plus).Minimum of 1 year of experience in customer service or a related field.Strong verbal and written communication skills.Proficiency in Microsoft Office Suite and basic computer navigation.Ability to multitask in a fast-paced, high-volume environment.Valid driver’s license and reliable transportation (for on-site roles in DC and GA).