Job Description
Join our dynamic team in sunny California! Detroit Careers California is urgently hiring passionate professionals for multiple customer service roles. We offer competitive compensation, comprehensive benefits, and a collaborative work environment. Seize this opportunity to launch or advance your career in one of America's most vibrant cities.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with cross-functional teams to improve service delivery
- Meet/exceed performance metrics for quality and productivity
- Continuously update knowledge of products/services
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Exceptional verbal/written communication skills
- Proficient with CRM software and MS Office Suite
- Ability to multitask in fast-paced environments
- Positive attitude with problem-solving mindset
- Available for flexible shifts including evenings/weekends