Job Description
Join our dynamic team in San Antonio and make an immediate impact! We're seeking enthusiastic Part-Time Customer Service Specialists to deliver exceptional experiences for our growing client base. This flexible role offers competitive pay, training, and opportunities for advancement in a supportive environment.
Perfect for students, career changers, or professionals seeking supplemental income. Enjoy our modern downtown location with free parking and a collaborative culture focused on growth and recognition.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and efficiency
- Resolve billing concerns and service issues using problem-solving frameworks
- Process transactions accurately while maintaining detailed records
- Collaborate with team members to ensure seamless service delivery
- Utilize CRM systems to document interactions and track resolutions
- Identify upsell opportunities while maintaining customer trust
- Adhere to compliance protocols and data security standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- 6+ months customer service or retail experience
- Strong verbal/written communication skills in English and Spanish
- Proficient with Microsoft Office and basic tech troubleshooting
- Ability to work flexible shifts including evenings/weekends
- Valid Texas ID and reliable transportation
- Positive attitude with conflict resolution aptitude