Job Description
Are you looking for a new career path with no experience required? Apex Support Solutions is urgently hiring Customer Service Associates in Jacksonville, FL to join our dynamic team. We believe in promoting from within and providing the training you need to succeed.
Why Join Us?
- Competitive hourly wage ($18.00 - $24.00)
- Comprehensive on-the-job training
- Health and dental benefits
- Flexible scheduling options
Take the first step towards a rewarding career today.
Responsibilities
- Answer incoming customer inquiries via phone, email, and live chat.
- Resolve customer issues and complaints professionally and efficiently.
- Process orders, returns, and exchanges with high accuracy.
- Maintain accurate and up-to-date customer records in our CRM system.
- Identify and escalate complex issues to senior management when necessary.
- Participate in daily team meetings to discuss performance and goals.
Qualifications
- High school diploma or GED equivalent (required).
- Reliable computer and high-speed internet connection (required).
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced, team-oriented environment.
- Self-motivated and willing to learn new software quickly.