Job Description
Immediate Opening in Denver! TechFlow Solutions is urgently hiring a Full-Time IT Support Specialist to join our dynamic team. This is a high-impact role requiring immediate availability to support our growing client base. If you're a tech-savvy problem-solver ready to hit the ground running, apply today!
Why Join Us? • Competitive salary + benefits • Flexible work environment • Career growth opportunities • Cutting-edge tech stack • Collaborative team culture
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues across Windows/macOS environments
- Manage cloud infrastructure (AWS/Azure) and cybersecurity protocols
- Document technical procedures and maintain knowledge base
- Collaborate with cross-functional teams on IT projects
- Implement system upgrades and security patches
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA Network+ or equivalent certification required
- Proficiency in Active Directory, VPN, and endpoint security tools
- Strong troubleshooting skills for hardware/software conflicts
- Experience with ticketing systems (Jira/ServiceNow)
- Bachelor's degree in IT/Computer Science or equivalent
- Excellent communication and customer service abilities
- Ability to work flexible hours including occasional on-call duties