Job Description
Immediate opportunity for Senior IT Support Specialist in Baltimore! Join our dynamic team to deliver cutting-edge IT solutions for Fortune 500 clients. This urgent hire requires immediate availability and offers career growth in a collaborative environment. We're seeking a tech-savvy professional to resolve complex infrastructure challenges while maintaining 99.9% system uptime.
Why join us? Competitive benefits, hybrid work options, and exposure to emerging technologies. This role is critical for our Baltimore operations expansion.
Responsibilities
- Design and implement scalable network infrastructure solutions
- Lead incident response for high-priority system outages
- Manage cloud migration projects (AWS/Azure)
- Develop automation scripts for operational efficiency
- Mentor junior IT staff on best practices
- Conduct quarterly security audits and compliance checks
- Collaborate with cross-functional teams on digital transformation
Qualifications
- 5+ years in enterprise IT support with Cisco/VMware certifications
- Proven experience with Active Directory and PowerShell scripting
- Bachelor's degree in Computer Science or equivalent experience
- CompTIA Security+ or equivalent security certification
- Expertise in hybrid cloud environments (AWS/Azure)
- Strong problem-solving skills with SLA-driven mindset
- Ability to work under pressure during critical incidents