Job Description
Are you looking for a rewarding career in Washington, DC with the peace of mind of weekly pay? Apex Tech Solutions is currently seeking a detail-oriented Technical Support Specialist to join our dynamic team.
We offer a competitive salary, comprehensive benefits, and the flexibility you need to balance work and life. Join a company that values your time and talent with immediate pay cycles.
Why Join Us?
- Weekly Paychecks: Get paid every week, not every two weeks.
- Competitive Compensation: Earn between $1,200 and $2,100 per week based on experience.
- Modern Environment: Work in a state-of-the-art office in the heart of DC.
- Career Growth: Opportunities for advancement within a growing IT firm.
Responsibilities
- Provide Tier 2 technical support and troubleshooting for hardware and software issues.
- Manage and resolve user inquiries via phone, email, and remote desktop tools.
- Install, configure, and maintain operating systems and applications.
- Document all technical issues and resolutions in the ticketing system.
- Collaborate with network administrators to ensure system stability.
- Conduct regular system health checks and perform preventative maintenance.
Qualifications
- Associate degree in Computer Science or equivalent work experience.
- Strong knowledge of Windows 10/11 and Microsoft Office Suite.
- Experience with remote support tools (e.g., TeamViewer, LogMeIn).
- Excellent communication and interpersonal skills.
- Ability to work independently and prioritize tasks effectively.
- Reliable transportation and ability to commute to the DC office.