Job Description
Are you a technical expert seeking a role that values your skills and supports your career growth? Apex Systems is looking for a dedicated Senior Technical Support Engineer to join our dynamic team in Denver, Colorado.
We are proud to offer a comprehensive benefits package, including a relocation package for eligible candidates and high-performance equipment provided by the company to ensure you have the best tools to succeed.
Why Join Us?
- Relocation Assistance: We help you move to Denver so you can focus on your new career.
- Top-Tier Equipment: State-of-the-art laptops, monitors, and peripherals provided upfront.
- Competitive Salary: Earn a market-leading salary in the heart of Colorado.
- Growth Opportunities: Clear paths for advancement within a global tech leader.
Key Responsibilities
- Provide advanced technical support and troubleshooting for hardware and software issues across the organization.
- Install, configure, and maintain company-provided equipment and network infrastructure.
- Collaborate with cross-functional teams to resolve complex technical challenges.
- Document technical procedures and maintain accurate knowledge bases.
- Train junior staff and mentor junior engineers on best practices.
Qualifications
- 5+ years of experience in technical support, systems administration, or IT helpdesk roles.
- Associate or Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
- Strong knowledge of Windows and Linux operating systems.
- Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Willingness to relocate to Denver, Colorado.
Responsibilities
- Provide advanced technical support and troubleshooting for hardware and software issues across the organization.
- Install, configure, and maintain company-provided equipment and network infrastructure.
- Collaborate with cross-functional teams to resolve complex technical challenges.
- Document technical procedures and maintain accurate knowledge bases.
- Train junior staff and mentor junior engineers on best practices.
Qualifications
- 5+ years of experience in technical support, systems administration, or IT helpdesk roles.
- Associate or Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
- Strong knowledge of Windows and Linux operating systems.
- Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- Willingness to relocate to Denver, Colorado.