Job Description
Join TechSolutions Pro as a Senior IT Support Specialist in Columbus, Ohio! We're seeking a dedicated professional to deliver exceptional technical support while enjoying the stability of direct hire with weekly pay. This hybrid role combines on-site troubleshooting with remote system administration in a fast-paced tech environment.
Responsibilities
- Manage end-user hardware/software deployment and lifecycle management
- Provide Tier 3 support for complex network infrastructure issues
- Develop automation scripts for routine system maintenance
- Lead IT security audits and vulnerability assessments
- Collaborate with cross-functional teams on technology implementations
- Document technical procedures and create knowledge base articles
- Train staff on new technology adoption protocols
Qualifications
- 5+ years of progressive IT support experience
- CompTIA Security+ and CCNA certifications required
- Expertise in Windows Server administration and Active Directory
- Proficiency in PowerShell scripting and automation tools
- Strong background in cloud platforms (AWS/Azure)
- Excellent communication and client management skills
- Ability to work flexible hours including occasional weekends
- Bachelor's degree in Computer Science or related field