Job Description
Join TechForce Columbus and launch your high-paying tech career without a degree! We're seeking motivated individuals to join our elite IT support team in the heart of Ohio's thriving tech hub. Enjoy competitive salaries, comprehensive benefits, and rapid career advancement through our paid certification programs. If you're passionate about technology and ready to earn what you're worth, this is your opportunity to thrive.
Responsibilities
- Manage enterprise-level hardware/software deployments and troubleshooting
- Provide Tier 3 technical support for cloud infrastructure (AWS/Azure)
- Lead cybersecurity initiatives and vulnerability assessments
- Train and mentor junior technicians on best practices
- Collaborate with cross-functional teams on system integrations
- Document technical procedures and create knowledge base articles
- Implement network monitoring solutions and performance optimization
Qualifications
- 3+ years of hands-on IT support experience (degree not required)
- CompTIA A+/Network+ or equivalent certifications (or willingness to obtain)
- Proficiency in Windows Server administration and Active Directory
- Strong problem-solving skills with complex technical issues
- Experience with virtualization platforms (VMware/Hyper-V)
- Excellent communication and customer service abilities
- Ability to lift 30 lbs for equipment maintenance
- Valid Ohio driver's license for occasional on-site visits