Job Description
Join TechSolutions Inc. as a Senior IT Support Specialist and launch your high-paying career without a degree! We're seeking motivated individuals in Albuquerque to deliver exceptional technical support to enterprise clients. Enjoy competitive compensation, comprehensive benefits, and rapid advancement opportunities in our dynamic tech environment.
Why Choose Us? Industry-leading training, performance bonuses, and a culture that values hands-on expertise over formal education. Perfect for self-starters with proven technical skills!
Responsibilities
- Diagnose and resolve complex hardware/software issues for enterprise clients
- Implement cybersecurity protocols and data protection measures
- Manage cloud infrastructure (AWS/Azure) and network configurations
- Train end-users on new technologies and best practices
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on system upgrades
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ certifications (or equivalent experience)
- Proficiency in Windows/Linux systems and cloud platforms
- Strong troubleshooting and problem-solving abilities
- Excellent communication and customer service skills
- Experience with ticketing systems (ServiceNow/Jira)