Job Description
Join the Team for the 2026 Season!
We are looking for passionate individuals to join our elite seasonal team in San Francisco. If you are seeking a high-impact role with excellent pay and growth opportunities, we want to hear from you.
About the Role:
As a Seasonal Guest Services Associate, you will be the face of our brand. You will ensure every guest feels welcomed, valued, and well-informed. We are offering a Generous Sign-On Bonus for qualified candidates and support for H2B Visa sponsorship.
This is an excellent opportunity for international talent looking to experience the vibrant culture of California while building a career in the hospitality industry.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Assist with check-in, check-out, and room assignments efficiently and accurately.
- Provide detailed recommendations and directions for local attractions and dining.
- Handle guest inquiries and complaints with empathy, resolving issues to ensure 100% satisfaction.
- Monitor lobby areas to ensure cleanliness and a welcoming atmosphere.
- Collaborate with housekeeping and maintenance to address guest needs promptly.
- Process payments and handle financial transactions securely.
Qualifications
- Legal Status: Valid H2B Visa or proof of eligibility to work in the USA.
- Language: Fluent in English (both verbal and written).
- Experience: Previous experience in customer service, hospitality, or retail is preferred.
- Skills: Strong interpersonal communication and problem-solving abilities.
- Availability: Must be available to work flexible shifts, including weekends and holidays during the peak 2026 season.
- Education: High school diploma or equivalent required.