Job Description
Join Boston's premier luxury retail destination as a Sales Associate at Urban Retail Collective. We're seeking passionate individuals to elevate our customer experience while driving sales growth in our iconic Newbury Street boutique. This role combines high-end retail expertise with Boston's vibrant culture, offering competitive compensation and advancement opportunities in a dynamic team environment.
Responsibilities
- Deliver exceptional customer service through personalized product recommendations and styling consultations
- Exceed sales targets by leveraging product knowledge and upselling techniques
- Execute visual merchandising standards to maintain premium store presentation
- Process transactions accurately while maintaining loss prevention protocols
- Build and maintain client relationships through follow-up communication
- Collaborate with team to achieve store-wide sales and service goals
- Participate in product training sessions to stay current on collections
Qualifications
- 2+ years luxury retail or high-end customer service experience
- Proven track record of meeting/exceeding sales quotas
- Exceptional communication and interpersonal skills
- Ability to work flexible schedules including weekends and holidays
- Proficiency with POS systems and inventory management
- Passion for fashion and premium brands
- Valid Massachusetts driver's license preferred
- BA/BS degree or equivalent experience