Job Description
Are you ready to start working immediately? Apex Workforce Solutions is currently seeking a dedicated Remote Customer Support Specialist in the Jacksonville, FL area. We offer a competitive Weekly Pay structure and the flexibility of working from home.
Join our growing team and enjoy a modern, supportive work environment where your contributions matter. No experience is necessary for our entry-level positions—we provide full training!
Responsibilities
- Respond to customer inquiries via email, chat, and phone with a focus on speed and accuracy.
- Manage and update client databases to ensure records are current and error-free.
- Resolve issues efficiently while maintaining a positive, professional demeanor.
- Process transactions and verify customer information securely.
- Collaborate with the team to improve service quality and operational workflows.
- Follow up with customers to ensure satisfaction and loyalty.
Qualifications
- Must reside in the Jacksonville, FL area (or willing to work remotely within the region).
- High school diploma or equivalent (GED) required.
- Proven typing speed of at least 40 WPM.
- Reliable high-speed internet connection and a quiet workspace.
- Basic computer proficiency (Microsoft Office Suite, Google Workspace).
- Ability to pass a background check and drug screen.