Job Description
Are you a welcoming professional with a knack for organization? Crescent Dental Partners is seeking a dedicated Receptionist to join our vibrant team in Tulsa, OK. As the face of our practice, you will play a crucial role in creating a positive first impression for our patients and ensuring smooth front-office operations. We offer a collaborative work environment, competitive pay, and opportunities for growth within the dental healthcare sector.
Our ideal candidate is a proactive problem-solver who excels in a fast-paced setting and is passionate about delivering exceptional customer service. Join us in making a difference in the lives of our patients every day.
Our ideal candidate is a proactive problem-solver who excels in a fast-paced setting and is passionate about delivering exceptional customer service. Join us in making a difference in the lives of our patients every day.
Responsibilities
- Receive and greet visitors and patients with a warm and professional demeanor, managing the front desk area efficiently.
- Answer, screen, and redirect incoming phone calls to the appropriate departments or individuals promptly.
- Manage patient scheduling, confirm appointments, and send reminder notifications to reduce no-shows.
- Handle incoming and outgoing mail, packages, and deliveries with accuracy.
- Process payments and handle patient check-in/check-out procedures using our practice management software.
- Assist in maintaining the cleanliness and organization of the reception area and waiting room.
Qualifications
- High School Diploma or GED required; prior experience in a medical or dental front-office setting is a plus.
- Proven experience as a Receptionist or Administrative Assistant.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and dental practice management software.
- Excellent verbal and written communication skills with a focus on customer service.
- Strong interpersonal skills and the ability to maintain confidentiality.
- Ability to multi-task effectively in a busy environment.