Job Description
Join Louisville's premier healthcare facility as our first point of contact! We're seeking a polished Receptionist to deliver exceptional patient experiences while supporting our administrative team. Enjoy competitive compensation, comprehensive benefits, and a modern work environment in downtown Louisville.
Responsibilities
- Manage multi-line phone system with professional call routing
- Greet patients/visitors with warm hospitality and triage needs
- Schedule appointments using Epic EMR system
- Process insurance verifications and registration paperwork
- Maintain secure patient records and HIPAA compliance
- Coordinate with clinical staff for patient flow efficiency
- Manage office supplies and inventory
Qualifications
- 2+ years receptionist or front desk experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and conflict resolution skills
- Strong attention to detail with data entry accuracy
- Professional appearance and customer-focused mindset
- Ability to multitask in fast-paced medical environment
- Kentucky state background check required