Job Description
Are you a natural problem solver with a friendly demeanor? Pacific Coast Dental Group is looking for a Receptionist to join our dynamic team in Long Beach, CA.
We are seeking a highly organized and professional individual to be the first point of contact for our patients and visitors. This is a full-time position offering an immediate start with a competitive salary and a supportive work environment.
As a key member of our administrative team, you will ensure our front desk operations run smoothly, allowing our medical professionals to focus on patient care.
Responsibilities
- Greet patients and visitors warmly, managing the check-in and check-out processes efficiently.
- Answer and route incoming phone calls with a professional and helpful tone.
- Manage appointment scheduling, rescheduling, and cancellations using our practice management software.
- Process patient insurance claims and verify demographic information accurately.
- Handle incoming mail, faxes, and distribute correspondence promptly.
- Maintain the cleanliness and organization of the reception area and waiting room.
Qualifications
- High School Diploma or GED required; previous receptionist experience preferred.
- Proven experience in a front-desk or customer service role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Strong interpersonal skills with a focus on patient satisfaction.