Job Description
Are you a people person with a knack for organization and a professional demeanor? Apex Medical Center is looking for a highly skilled Receptionist to join our dynamic team in the heart of Phoenix, AZ. In this pivotal role, you will be the first point of contact for our patients and visitors, ensuring a welcoming and efficient experience. We offer a competitive salary, comprehensive benefits, and a supportive work environment that values your contributions.
Responsibilities
- Manage the front desk operations, including answering multi-line phones and greeting visitors with a warm, professional demeanor.
- Schedule patient appointments and manage the electronic health record system (EHR) efficiently.
- Process payments and handle patient inquiries with empathy and accuracy.
- Coordinate with medical staff to ensure smooth daily operations and patient flow.
- Maintain the reception area to ensure a clean and organized environment.
- Handle incoming mail, distribute faxes, and manage office supplies inventory.
Qualifications
- High school diploma or equivalent required; Associate’s degree preferred.
- Minimum of 1-2 years of experience in a front desk or administrative role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and practice management software.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Professional appearance and a positive attitude.