Job Description
Welcome to Albuquerque Family Dental Group, where we are looking for a dynamic and welcoming Receptionist to join our team immediately.
We are an established dental practice dedicated to providing exceptional patient care in Albuquerque. We are seeking a highly organized professional who thrives in a fast-paced environment and understands the critical importance of first impressions.
In this role, you will serve as the face of our practice, ensuring every visitor feels valued and comfortable from the moment they arrive.
Responsibilities
- Greet patients warmly and professionally upon arrival, managing check-in processes efficiently.
- Manage high-volume phone lines with patience and accuracy, screening and routing calls to the appropriate team members.
- Schedule and confirm patient appointments using our dental practice management software.
- Handle incoming and outgoing mail, faxes, and emails promptly and professionally.
- Process patient payments and verify insurance information with high accuracy.
- Maintain the cleanliness, organization, and welcoming atmosphere of the front desk and waiting area.
- Assist with general administrative duties, including filing, data entry, and inventory management.
Qualifications
- High School Diploma or GED required.
- Previous experience as a receptionist, front desk assistant, or in a customer service role is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a friendly, professional, and approachable demeanor.
- Ability to multitask and prioritize tasks effectively in a busy office setting.
- Reliable transportation and punctuality are essential.