Job Description
Join our award-winning healthcare team at Oceanview Medical Center as a Front Desk Receptionist! We're seeking a polished professional to create exceptional first impressions while supporting our busy practice. Enjoy competitive pay, comprehensive benefits, and a vibrant downtown location. If you thrive in fast-paced environments and excel at multitasking, this is your opportunity to shine in a supportive, growth-oriented setting.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and warmth
- Answer multi-line phone system and route calls to appropriate departments
- Schedule appointments and maintain electronic health records (EHR)
- Process insurance verifications and collect patient payments
- Coordinate with medical staff to ensure smooth clinic operations
- Manage office inventory and supply ordering
- Maintain clean, organized reception area
Qualifications
- 2+ years front desk or medical reception experience required
- Proficiency with EHR systems (e.g., Epic, Cerner) preferred
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology
- Professional appearance and customer service mindset
- High school diploma or equivalent required