Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors at Albuquerque Medical Center. We're seeking a polished Receptionist to deliver exceptional customer service while managing administrative operations in our fast-paced clinic environment. This full-time position offers competitive benefits, career growth opportunities, and the chance to make a meaningful impact in our community.
Responsibilities
- Manage front desk operations including patient check-in, appointment scheduling, and phone triage
- Maintain accurate patient records using EHR systems (Epic experience preferred)
- Process insurance verifications and collect co-payments
- Coordinate with clinical staff to ensure smooth patient flow
- Manage office supplies inventory and equipment maintenance
- Assist with patient registration forms and HIPAA compliance protocols
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency with Microsoft Office Suite and EHR systems
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- Medical terminology knowledge preferred
- Ability to remain calm under pressure in healthcare setting