Job Description
Join our dynamic healthcare team as a Receptionist at Downtown New Orleans Medical Center! As the first point of contact, you'll create exceptional patient experiences while supporting our busy administrative operations. We offer competitive compensation, comprehensive benefits, and a vibrant workplace culture in the heart of the French Quarter. If you're a polished professional with exceptional communication skills, we invite you to apply today.
Responsibilities
- Manage front desk operations including patient check-in/check-out and appointment scheduling
- Answer multi-line phone system and route calls to appropriate departments
- Process patient registrations and maintain accurate medical records
- Coordinate visitor access and manage office supplies inventory
- Assist with billing inquiries and insurance verification processes
- Support administrative staff with data entry and document management
- Maintain clean and welcoming reception area environment
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Minimum 2 years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and electronic health records systems
- Exceptional interpersonal and conflict resolution abilities
- Strong attention to detail with multitasking capabilities
- Knowledge of HIPAA compliance and confidentiality protocols
- Ability to remain calm under pressure in fast-paced healthcare setting