Job Description
Join our dynamic healthcare team as a Receptionist at Fresno Medical Center! We're seeking a warm, professional individual to be the first point of contact for our patients and visitors. This rewarding role combines exceptional customer service with vital administrative support in a fast-paced medical environment. Enjoy competitive compensation, comprehensive benefits, and a collaborative workplace culture focused on patient care and professional growth.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Answer and direct incoming calls to appropriate departments
- Schedule appointments and maintain accurate calendars
- Handle patient registration and insurance verification
- Maintain organized filing systems for medical records
- Coordinate with clinical staff to ensure smooth patient flow
- Assist with basic administrative tasks (faxing, copying, scanning)
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or front desk experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Ability to multitask in a high-pressure environment
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology preferred
- Valid California driver's license (if required for errands)