Job Description
Join our dynamic healthcare team as a Receptionist at Fresno Community Medical Center! Be the welcoming face of our facility, providing exceptional patient experiences while supporting seamless administrative operations. This full-time role offers competitive compensation, comprehensive benefits, and opportunities for growth in a supportive environment.
Responsibilities
- Manage front desk operations including patient check-in, appointment scheduling, and telephone inquiries
- Maintain accurate patient records using EMR systems and ensure data confidentiality
- Coordinate with clinical departments to optimize patient flow and minimize wait times
- Process insurance verifications and collect patient payments efficiently
- Manage office inventory and order supplies as needed
- Assist with administrative tasks such as filing, scanning, and document management
- Facilitate communication between patients, families, and healthcare staff
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in medical office administration or customer service
- Proficiency in EMR systems (Epic or similar) and Microsoft Office Suite
- Exceptional communication and interpersonal skills with diverse populations
- Strong organizational abilities and attention to detail
- Ability to multitask in a fast-paced healthcare environment
- CPR certification or willingness to obtain upon hire