Job Description
Join our award-winning medical team as the first point of contact for patients and visitors. We're seeking a polished Receptionist to deliver exceptional customer service while managing front desk operations. Enjoy competitive benefits, professional growth opportunities, and a collaborative environment in Memphis' thriving healthcare district.
Responsibilities
- Manage high-volume phone system and triage calls to appropriate departments
- Greeter all visitors with warm professionalism and verify appointments
- Process patient registrations, insurance verification, and medical records
- Coordinate office supplies inventory and equipment maintenance
- Schedule meetings and maintain executive calendars using Microsoft Outlook
- Assist with billing inquiries and payment processing
- Maintain HIPAA compliance for all patient interactions
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years experience in front desk or administrative role
- Proficiency with Microsoft Office Suite and electronic health records (EHR)
- Exceptional communication and multitasking abilities
- Strong attention to detail and problem-solving skills
- Ability to remain calm under pressure in fast-paced environments
- Basic medical terminology knowledge required