Job Description
Join our dynamic healthcare team as a Receptionist at Baltimore City Medical Center! Be the first point of contact for patients and visitors in a fast-paced, rewarding environment. We offer competitive pay, comprehensive benefits, and career growth opportunities. If you're passionate about exceptional customer service and thrive in a collaborative setting, apply today!
Responsibilities
- Greet patients and visitors with a warm, professional demeanor
- Manage multi-line phone system and direct calls appropriately
- Schedule appointments and maintain accurate calendars
- Process patient registrations and verify insurance information
- Handle incoming/outgoing mail and manage office supplies
- Maintain clean and organized reception area
- Assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- 1+ years of receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Excellent communication and interpersonal skills
- Ability to multitask in a busy healthcare setting
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology preferred