Job Description
Join our dynamic healthcare team as a Receptionist at Fresno Community Health Center! We're seeking a warm and professional individual to be the first point of contact for our patients. In this vital role, you'll create exceptional first impressions while managing front desk operations with precision and care. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your contributions make a real difference in our community's health journey.
Responsibilities
- Manage incoming calls, emails, and patient inquiries with exceptional professionalism
- Schedule appointments efficiently using our EMR system while maintaining accurate records
- Greet visitors warmly, verify insurance information, and assist with check-in processes
- Maintain a clean, organized reception area and manage office supplies inventory
- Coordinate with clinical staff to ensure seamless patient flow and communication
- Handle confidential patient data with HIPAA compliance and discretion
- Support administrative tasks including filing, photocopying, and mail processing
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of front desk or customer service experience in healthcare setting
- Proficiency with EMR systems and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to multitask in a fast-paced environment
- Basic medical terminology knowledge
- Valid California driver's license (if required for occasional errands)