Job Description
Welcome to Frontier Medical Center, where your administrative expertise can contribute to a healthier community. We are currently seeking a professional and welcoming Receptionist to join our dedicated team in Colorado Springs, CO.
We are looking for someone who thrives in a fast-paced environment and is committed to providing exceptional service to our patients and visitors. If you have a positive attitude and strong organizational skills, we want to meet you.
What We Offer:
- Competitive pay ranging from $18.00 to $22.00 per hour.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holiday pay.
- Opportunities for professional development within the healthcare sector.
Responsibilities
- Greet and direct visitors and patients in a friendly and professional manner, ensuring they feel welcomed.
- Answer, screen, and forward incoming phone calls and emails to the appropriate personnel.
- Manage and update the appointment schedule using the Electronic Health Record (EHR) system.
- Sort and distribute incoming mail, packages, and faxes efficiently.
- Assist with administrative duties including data entry, filing, and maintaining office supplies inventory.
- Provide accurate directions and information to patients regarding facility services.
- Handle inquiries regarding billing and insurance where appropriate.
Qualifications
- High School Diploma or GED required; Associate’s degree preferred.
- Minimum of 1-2 years of experience in a front-desk or customer service role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and EHR software.
- Strong verbal and written communication skills with a polished telephone manner.
- Excellent interpersonal skills with the ability to interact professionally with diverse populations.
- Ability to multitask effectively in a busy medical environment.