Job Description
Join our dynamic healthcare team as a Receptionist at Albuquerque Medical Center! We're seeking a polished professional to be the first point of contact for patients and visitors. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your organizational skills shine. If you thrive in fast-paced settings and excel at creating positive first impressions, apply today!
Responsibilities
- Manage front desk operations including call routing, appointment scheduling, and patient check-in/check-out
- Maintain accurate patient records and confidential information using our digital systems
- Coordinate with clinical staff to ensure seamless patient flow and wait time management
- Handle administrative tasks such as filing, data entry, and correspondence
- Assist with patient inquiries and provide clear directions to facilities/services
- Process payments, insurance verifications, and manage office supplies inventory
- Uphold strict HIPAA compliance and infection control protocols
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of receptionist or customer service experience in healthcare setting
- Proficiency in Microsoft Office Suite and electronic health records (EHR)
- Exceptional communication and multitasking abilities
- Strong attention to detail and problem-solving skills
- Ability to remain calm under pressure in busy clinical environments
- Basic medical terminology knowledge
- Valid driver's license and reliable transportation