Job Description
Join our award-winning medical practice as the first point of contact for patients and partners. We're seeking a polished Receptionist to deliver exceptional service in our downtown Portland clinic. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment where your administrative expertise directly impacts patient experiences.
Responsibilities
- Manage multi-line phone system and triage calls with exceptional professionalism
- Coordinate patient appointments using advanced scheduling software
- Process registration paperwork and maintain accurate digital records
- Greet visitors with warm hospitality and manage check-in/check-out processes
- Support office operations through inventory management and supply ordering
- Collaborate with medical teams to ensure seamless patient flow
- Handle confidential information with strict HIPAA compliance
Qualifications
- 3+ years experience in professional reception or administrative roles
- Expertise with scheduling software (e.g., Epic, Athenahealth, or similar)
- Exceptional communication skills with multilingual proficiency a plus
- Proven ability to multitask in fast-paced healthcare environments
- Strong organizational skills with attention to detail
- Professional demeanor and crisis management abilities
- Proficiency in MS Office Suite and digital record systems
- High school diploma; associate degree preferred